• Once we receive your order, we verify that all the products are available for shipment. If your order contains oversized items, we will send you a quote for the extra shipping charge for your approval;
• You will receive a shipping date and tracking number confirmation form us by e-mail within 48 hours after you place your order;
• Finally, we will send you a shipping confirmation with tracking information once order is picked up by carrier. (tracking information might not be available for standard shipping)

Please report any damaged, or lost orders. We will contact the carrier and replace or refund your order if necessary.